Scoot Education expands talent pool into new markets with Fountain
Results
1 million
15k
Scoot Education’s mission is to ensure that every classroom across the U.S. has a qualified teacher, even when unforeseen staffing shortages arise. In addition to teachers, they also staff school admin and support vacancies.
Unplanned teacher absences aren’t just an administrative concern. They impact students, and their ability to have a positive day of learning. If a teacher falls ill or has to call out unexpectedly, those students could be left flailing without an adequate substitute. Scoot has already had an incredible impact filling those open seats.
They fill close to 1 million vacancies globally, impacting over 30 million students each year. With an operation of that size, Scoot’s mission brings several logistical challenges. Their high-volume hiring model requires a recruitment process capable of quick scaling, with extensive flexibility, and the ability to process massive volumes of applications efficiently.
Traditional tools don’t make the grade
With a business model requiring the hiring of over 25,000 substitute educators annually, Scoot Education CEO James Sanders found that traditional recruitment tools could not meet the company’s needs. Initially, they used a CRM similar to those used by conventional recruitment firms. But it struggled under the weight of Scoot’s recruitment needs. It simply couldn’t manage the scale of applications and placements. The CRM-based system they were using was designed for agencies working with more specialized, lower-volume recruitment. It didn’t provide the automation or flexibility required for Scoot’s high-volume, on-demand staffing approach.
Scoot’s needs included:
- High volume speed and flexibility: Scoot fills 15,000 weekly vacancies in the U.S alone, sometimes with only a few minutes notice. They needed to maintain a large pool of substitute teachers and support staff to fill those roles at any time. 3.5 educators per open role, to be exact.
- Scalability: With the need to quickly spin up hiring pools in new locations across the globe, Scoot required a system that supported quick scaling.
- Regulatory compliance: Hiring people in various U.S. states and regions of the U.K. requires fulfilling a myriad of educational and certification requirements during the hiring process.
Quality control: A key part of Scoot’s mission is ensuring all staff they hire are qualified and dependable.
Fountain gives time back to our consultants through its automations. Our consultants spend less time on recruitment and more time on the moments that matter like business development, account management and issue resolution.
High Volume is No Problem with Fountain
When James first saw the flexibility of Fountain coupled with its native support of high volume hiring, he knew it was the system Scoot was looking for. Fountain enabled Scoot to achieve their mission of ensuring every classroom has a qualified teacher.
More time for what matters
Fountain’s automation allowed Scoot to significantly reduce the time and manual effort involved in screening, onboarding, and managing candidates. This freed up Scoot’s recruiters to focus on more strategic tasks like business development and client management, making it possible to not just fill positions, but to make sure every client – and ultimately every student – gets what they need
In addition, rather than manually tracking applicant progress, Fountain allowed Scoot to automate engagement and reminders for applicants. This reduced the need for recruiters to track down candidates, significantly speeding up the pipeline.
With Fountain, applicants can move through the hiring process at their own pace, filtering themselves based on their availability and qualifications. Fountain’s automated follow-ups ensured that only motivated candidates proceeded through the funnel, improving the quality of hires.
Best-in-class customization
Fountain provided a customizable approach that enabled Scoot to tailor its workflows to meet specific regulatory requirements across U.S. states. This flexibility meant that Scoot could quickly set up hiring pipelines in new regions without major overhead.
Scoot was able to customize Fountain’s workflows to handle the unique demands of substitute teaching. For example, Scoot’s “job” isn’t a typical role but rather a series of short-term assignments, meaning applicants could be onboarded to fill various types of roles as needed.
Fountain’s flexibility enabled Scoot to quickly adjust to different state requirements for substitute teachers, a crucial feature given the varying certification standards across the U.S. education system.
Scalability for expanded reach
Fountain’s platform easily supported Scoot’s expansion needs. For instance, when Scoot identified potential opportunities in new regions, such as New Mexico, Fountain allowed them to set up recruitment processes and begin hiring in a matter of days. Teacher vacancies are a global problem, and with achievable scale, Scoot can continue to be a global solution.
Fountain is so incredibly flexible because it gives you the building blocks and then we can put them together however we want. Fountain gives us a level of agility that we wouldn't have if we were relying on a traditional workforce system.
The Results are In
With Fountain’s platform, Scoot has seen substantial improvements across several critical areas of their operations.
Enhanced recruitment efficiency
Fountain allowed Scoot to maintain an ideal applicant pool size and fill a high number of vacancies quickly. This helped Scoot uphold its staffing ratio of 3.5 available educators per vacancy, a ratio that ensures schools can receive teachers without delays and minimizes quality compromises.
Scalability
Fountain’s agility in supporting quick expansions allowed Scoot to venture into new states and districts, like New Mexico, with minimal setup costs. Fountain’s API integrations and automation features empowered Scoot to set up compliant hiring processes within days for each new region.
Operational cost savings
By automating time-intensive recruitment tasks, Fountain reduced the headcount required for Scoot’s hiring team. With Fountain, Scoot could focus on building a large, high-quality talent pool without needing a large recruitment staff, optimizing their recruitment budget.
High quality standards
The increase in recruitment efficiency and scale enabled Scoot to maintain its quality promise, even with high volumes. Fountain’s applicant filtering process ensured only the most committed and reliable candidates completed the hiring process, helping Scoot deliver qualified substitute teachers to schools with urgent staffing needs.
A Brighter Future for Scoot, and Students Everywhere
Fountain’s importance to Scoot’s operations has grown to the point that Scoot recently hired a dedicated role solely to manage the Fountain platform.This team member will help Scoot continue to refine and optimize its recruitment workflows within Fountain, further enhancing efficiency and scalability.
With Fountain’s high-volume hiring capabilities, Scoot Education has transformed its recruitment process, achieving a model that supports rapid, high-quality, and cost-effective staffing solutions. Fountain enables Scoot to maintain a large and diverse pool of substitute teachers, quickly scale into new regions, and uphold high standards in education staffing.
For organizations in need of high-volume staffing solutions, especially in regulated or complex industries, Fountain provides a powerful platform that combines automation, flexibility, and scalability, as demonstrated by Scoot Education’s success in meeting daily educational staffing needs.
